FAQ
1. Can you do customized products and package ?
Yes, we provide OEM service, no matter the products or package
2. How about payment ?
T/T 30% deposit, the balance before shipping; LC at sight; Western Union
3. How about sample and shipping charge ?
1~2pcs stock sampls will be free, shipping charge by your side. Sample in stock in 3days, custom
sample 5-7days.
4. How about the quality guarantee period and after-sales service?
365 days after selling, we will 100% take the responsibility of the quality except the human damage.
5. What’s the quality control standard?
We are committed to strictly implement the international quality control standards , as the commodity inspection specifications to ensure high-quality products
Our in-house quality control standard is AQL: 1.5, 4.0
6. How about the delivery?
On time delivery is our basic principle, the delivery date on the contract will be 100% respected.
About our Rowgee
Product Inspection And Testing:
The company conducts strict inspection and testing of products in each link to ensure that product quality meets standards and customer requirements.
Processing Of Defective Products:
The company has a complete defective product handling process, including the identification, classification, disposal and improvement measures of defective products. The company has a zero-tolerance attitude towards defective products and a commitment to continuous quality improvement.
Customer Satisfaction Guarantee:
The company attaches great importance to customer satisfaction, including promptly responding to customer feedback and handling customer complaints. The company is willing to establish long-term cooperative relationships with customers and jointly promote the continuous improvement of product quality.
